ServiceMaster of Rochester

Water Damage Restoration in Rochester, MN

Water damage can strike your home or business when you least expect it. This can leave you with many challenges, some which need to be dealt with immediately. ServiceMaster of Rochester has IICRC-trained technicians that will lead you step by step in the right direction that is safe for you and your family or employees. There are three main phases to every water loss: Emergency Services, Reinstallation/Cleaning, and Structural Repairs.

Phase 1: Emergency Services

Identify the source of the problem and the scope of the damage. ServiceMaster of Rochester technicians will conduct a thorough examination using specialized moisture detection meters, probes, and sensors to determine the extent of the damage and the most effective plan for returning your property to pre-loss condition as soon as possible.  We will inspect everywhere water could have traveled which might include your attic, basement, ductwork, or a crawlspace. To remove water from the structure we will use professional water extraction equipment that will assist us in drying quickly and efficiently. We will also work to protect your contents by removing them from the affected area when necessary.

The second step of Phase 1 is to evaluate flooring. Did you know that carpet and pad can be dried in place when conditions correct as stated in the IICRC S500? We will evaluate your situation and compare it to industry standards. Sometimes we can save your floor coverings by drying them in place (i.e., carpet, tile, vinyl, hardwood floors, etc) and other times we may need to remove and replace with new.

During the last step of Phase 1, our technicians will evaluate the many other types of materials on your property and determine if they can be saved or will need to be replaced. These items may include: insulation, cabinets, doors, drywall, baseboards, sill plates, ceiling tiles, and many others. It will be necessary for us to have access to your property during business hours throughout the drying process in order to properly monitor the temperature, humidity, and our equipment.

Phase 2: Reinstallation/Cleaning

When carpet can be successfully restored, we may need to install new pad and reinstall the carpet. Reinstallation includes restretching, reattaching the tack strip, seam repair, and threshold repair of replacement. After reinstallation, carpet is cleaned and deodorized. When the carpet and pad can be successfully restored through in-place drying, the carpet will still need to be cleaned and deodorized. During this phase, any upholstery or other damaged furnishings will be cleaned. If equipment is still present, the technician will remove it at this time.

Phase 3: Structural Repairs 

If applicable, after the drying process is complete, structural damage is assessed and the repair phase can begin. At this time, items like drywall, ceilings and floors will be repaired. If the carpet cannot be salvage, new carpet and pad will be installed. It may be appropriate to complete structural repairs before reinstallation and cleaning. ServiceMaster of Rochester has a list of qualified personnel to complete your repairs. Depending on the service required and insurance program guidelines, some services may be subcontracted. 

Call ServiceMaster of Rochester today!