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IICRC Certified Technicians Benefit the Homeowner for Restoration Work in Rochester, MN

April 12th, 2019 · No Comments

ServiceMaster of Rochester provides its customers IICRC certified technicians when a loss occurs in Rochester, MN or the surrounding areas.  IICRC certified technicians are trained to operate at a higher standard within each designated certification.  This is similar to plumbers, electricians and mechanics receiving certifications in their fields.  To provide a higher level of service to our customers, ServiceMaster of Rochester employees received IICRC training, experience and a final examination to obtain certifications in the service areas we provide.  As a result, the customer has “peace of mind” that the job is done right the first time.

You may ask, “who is the IICRC?”  The IICRC is a non-profit organization for the cleaning and restoration industry.  It has a mission to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration, and installation industries.  The end win for the customers is a qualified technician that follows industry standards.   To find out more on the IICRC you can visit:

Next time you have cleaning or restoration needs in your home or business, call ServiceMaster of Rochester at (507) 282-5747.  Our certified technicians will guide you through your loss or project from start to finish.

→ No Comments Tags: Fire Damage · Fire Damage Restoration · Mold Remediation · Mold Removal · Water Damage · Water Damage Restoration ·

Beware of Ice Dams in Plainview MN

March 7th, 2019 · No Comments

Welcome to Spring!  Everyone is happy now that warmer temperatures are upon us.  However, warmer temperatures and large amounts of snow on roofs lead to ice dams.  So beware of ice dams in Plainview MN and the surrounding areas as winter ends.

“What is an ice dam?”  Ice dams are caused by snow melting on a homes roof during the day.  Then, melted snow freezes at night near the lower edge of the roof.  Day after day this melted snow builds a layer of ice. The ice can be one inch thick to a foot thick depending on the roof slope.  This ice then acts as a “dam” that continues to collect water during the day that freezes into more ice at night.  As the ice layer expands it raises shingles in roof valleys and on the roof itself.  Once the ice is under the shingles and begins to melt it enters the attic, ceiling, or wall of the house as water causing water damage.  This is the time to call a professional water damage restoration company like ServiceMaster of Rochester.  Many people are not even aware of ice dams or the damage they may cause.

The University of Minnesota Extension Service has a great article on “Dealing with and Preventing Ice Dams”.  There are a few simple steps to ensure that ice dams don’t cause unnecessary damage to your home.

  1.  Walk around the outside of your home to look for ice dams.  An indication of ice dams is large icicles hanging down from the eaves especially in valleys and on the side of the house not exposed to the sun.
  2. If snow has accumulated on the roof, purchase a roof rake at one of many home improvement or hardware stores.
  3. Using the roof rake, remove snow 3-4 feet from the edge of your roof all the way around your home.
  4. If ice has already formed, you may need to hire a qualified roofing contractor for ice removal.
  5. When water enters the home, you may or may not see visible signs immediately.  If you start to smell odors that are not common or see staining on ceilings or walls, that is the time to call a professional water damage restoration expert to meter your walls and ceilings to determine the path of the water and assist you in drying the structure.

Do not wait to mitigate water damage from ice dams.  ServiceMaster of Rochester has professional, IICRC Certified technicians to assist you when ice dams are a problem for your family.  Contact us today by calling (507)282-5747 or searching ServiceMaster of Rochester.

→ No Comments Tags: Uncategorized · Water Damage · Water Damage Restoration · Water Damage Restoration Services ·

Save Your Carpets from Smoke Odors with Carpet Cleaning Services in Kasson, MN

February 18th, 2019 · No Comments

We all have our own ways of relaxing. Some choose to read, watch TV or movies, crochet, or sew, while others choose to exercise and be with friends. Others may choose to smoke. Even though smoking is harmful to your health, it’s a way for some to relax and unwind. Cigarette smoke can leave a stench and lingering odors in your home, office, and car, particularly in carpeting. ServiceMaster of Rochester wants you to be able to relax and unwind without the stench of smoke-filled carpets. Need help removing cigarette odors with carpet cleaning services in Kasson, MN? Contact ServiceMaster of Rochester.


If you’re a smoker who may be trying to quit, have no desire to quit, or you’ve moved into a home with a previous smoker, try these simple tips to achieve clean, smoke-free air.


  1. Stop smoking inside. The best and only way to stop cigarette smoke from lingering in your carpets and other areas of your home is to stop smoking inside. Even with a window open or fans on, smoke is going to linger in the walls and carpets.
  2. Hire a professional upholstery and carpet cleaning service. You vacuum every couple of days and burn candles to take the cigarette smell out, but it doesn’t seem to help. Chances are the smell is deeply embedded in the fibers of your carpet and upholstery. The only way to solve this problem and remove the smell is to hire a professional upholstery and carpet cleaning service with the proper equipment and products for cigarette smoke removal.
  3. Scrub walls. Smoke finds its way to the walls of your home, office, or the interior of your car. Take some time regularly and scrub the walls to help remove the smoke odor as well as brighten the look.
  4. Clean appliances. If you’ve ever pulled out your refrigerator, oven, microwave, or heaters, you, like most, will see a lot of dust. Smoke loves dust and tends to cling to it. Cleaning away this dust will remove some of the odors caused by cigarette smoke.


If you’ve tried the different tips and tricks to remove cigarette smoke odors from your home and haven’t been successful, contact ServiceMaster of Rochester for our professional carpet cleaning services. We believe that you deserve a clean and pure smell to your home or office so you can relax and unwind. That’s why we stand available to assist you in removing smoke from your carpets with our professional carpet cleaning services. Our trained and professional staff are knowledgeable in the different types of carpets and odors and will use the most appropriate equipment and products to remove the smells the right way. Contact us today by calling (507) 282-5747 or searching ServiceMaster of Rochester.

→ No Comments Tags: Carpet Cleaning · Carpet Cleaning Services ·

Know the Signs to Look for with Water Damage and Utilize the Water Damage Restoration Services in Stewartville, MN

January 24th, 2019 · No Comments

While most people think that water damage is caused by large amounts of water flowing through their home or business, it can come from something like a burst pipe spewing water in every direction or a small and very subtle leak. Whatever the case may be, learn how to spot water damage and know who to call for water damage cleanup and restoration. In Stewartville, MN, water damage restoration can be obtained through ServiceMaster of Rochester.


If your home or property has suffered water damage, whether small or large, know the signs to look for and act quickly before more extensive damage is done.


  1. Obviously, if your home or business has been flooded and there’s water standing in the lower level, you know you need to act quickly and contact a water removal and restoration team to help with cleanup.
  2. Perhaps you walk into your laundry room and find water dripping from a water pipe. Although this is a subtle water leak, it can lead to more severe water damage. Don’t ignore the signs and act promptly to repair the source of the leak.
  3. Water drips can lead to puddles on concrete, carpet, or flooring. This may mean that you have water seeping, a leak in the foundation, or poor ventilation.
  4. If the lower level smells wet, musty, or moist, it’s a good indicator that water is leaking somewhere, somehow. Investigate and be certain the smell isn’t from excessive humidity. If it isn’t, contact a professional to determine the source of the leak.
  5. Discoloration of walls or ceilings. Water leaking from the ceiling doesn’t always just leave a dark color. Often it causes paint or paneling to fade, indicating a water leak from the attic.
  6. Suppose you enter your laundry room or living room and notice mold on the walls, floors, or ceilings. Don’t wait. Contact a professional to help determine the cause of the water leak and assist with cleanup before it becomes a health hazard.


When you’re hit with water leaks, flooding, drips, puddles, smells, discoloration of walls or ceilings, or mold in Stewartville, MN, don’t ignore the signs and symptoms. Instead, contact ServiceMaster of Rochester for water damage cleanup, water extraction, and water damage repair by calling (507) 282-5747 or visiting us here. Our trained technicians will assist you in getting your property cleaned and restored so you can get back to life as normal. Know the signs to look for with water damage and utilize the water damage restoration services available through ServiceMaster of Rochester.

→ No Comments Tags: Water Damage · Water Damage Restoration · Water Damage Restoration Services ·

Recover from a House Fire with Fire Damage Restoration Services in St. Charles, MN

January 14th, 2019 · No Comments

If the flames, smoke, and soot of a fire have extensively damaged your home and belongings, it can be completely devastating. However, take a step back, realize that everyone is safe, and restoration and recovery from a fire can happen. If you’re in the St. Charles, Minnesota area and your home has suffered extensive fire damage, call on the professionals at ServiceMaster of Rochester for fire damage restoration services. We know how crucial restoration and recovery is for you and your family, and that’s why we’re here to help. Don’t let a devastating house fire get you down in St. Charles, MN. Instead, contact ServiceMaster of Rochester to help you pick up the pieces, clean and restore them, and put them back together again.

  1. Safety. The first priority during a fire is the safety of your loved ones and pets. Never try to save your belongings or fight the fire. Get out quickly and call 911.
  2. Insurance company. Contact your insurance company as soon as possible. After the fire, if it’s deemed safe to do so, take pictures of the building as well as any damaged personal belongings to help with your fire damage cleanup claim.
  3. Fire damage restoration. After calling your insurance company, contact a fire damage restoration company to begin the cleanup. The sooner cleanup begins, the less damage you’ll have to your home.

Once these steps have been done, it’s time to let the cleanup begin. The process typically entails emergency tarping if your roof, windows, or walls have holes or have caved in. Following that the materials and belongings damaged by the flames, smoke, soot, and water will need to be removed. Depending on the severity of the fire, rebuilding may be required along with restoration and cleaning of walls, upholstery, floors, ceilings, carpets, and personal belongings so you can move back in and get your life back to normal.

If you’ve experienced a fire in St. Charles, MN and need fire damage restoration services, contact ServiceMaster of Rochester. Our trained and professional staff are knowledgeable and reliable and have the proper equipment and products to get your home looking and smelling great again so you can get back to life as normal. Don’t let a devastating house fire get you down. Instead, contact us by calling (507) 282-5747 or visiting us here to help you pick up the pieces, clean and restore them, and put them back together again.

→ No Comments Tags: Fire Damage · Fire Damage Restoration · Smoke Damage · Soot Removal ·

Don’t Let a Fire Ruin Your Holiday Season; Find Professional Fire Damage Cleanup Help in St. Charles, MN

December 6th, 2018 · No Comments

Candles warmly lit, fireplaces aglow, trees with bright lights, and space heaters to keep you warm are all wonderful features of winter and the holiday season. While these things give your cozy St. Charles, MN, home a beautiful glow, the ambience can quickly take a turn and you may find yourself needing fire damage cleanup help.


The frigid winters in Minnesota are known for keeping many of us indoors. We fend off the winter chill with layers, furnaces, fireplaces, and space heaters, but sometimes these items can get too hot. Many of the heaters we use to keep us warm can lead to house fires if we’re not careful. Coupled with the candles and lights we use to decorate for the holidays, the number of house fires actually goes up around this time of year. The fire damage cleanup professionals at ServiceMaster of Rochester want to help you stay safe this winter by sharing the top fire hazards during the winter and holiday season!


  1. Christmas trees. If you enjoy the look and smell of a real Christmas tree, by all means, purchase one. But be careful when wrapping it with lights and be certain to keep your tree watered. It’s also important to keep the tree away from fireplaces, space heaters, and candles.
  2. Candles. Candles are beautiful when lit and give a warm, cozy, and even romantic feeling to the atmosphere. However, never leave candles unattended and never place them near newspapers, curtains, or other flammable items.
  3. Chimneys and fireplaces. Who doesn’t enjoy sitting by the fire with loved ones or relaxing with a good book? Have your chimney cleaned and inspected each year by a professional, and keep the fireplace screen in place to prevent flying embers. Have Christmas stockings hanging from the mantle? Please take a minute and remove them before starting the fireplace.
  4. Space heaters. If your home doesn’t include a fireplace, perhaps you’ve purchased a space heater for those colder days and evenings. Use heaters wisely and keep papers, furniture, bedding, and curtains a good distance to prevent fire.
  5. Stoves and ovens. The holidays are a time to cook, bake, grill, and make meals for family get-togethers or a night in with friends. When cooking on the stove, stay nearby and never leave a fire or pot unattended. Do not wear loose clothing that could catch fire and keep an eye on food in the oven.
  6. Smoke alarms. Last, if you do not have smoke alarms in your home, install them. If smoke alarms are already placed appropriately throughout your home, be certain to check the batteries at least twice per year and test the alarm to be sure it works.


If you are looking for a bright and cheery holiday season, be cautious and be safe. Take heed to a few safety tips when preparing and enjoying time with family and friends. Should you experience the unfortunate event of a house fire and need fire damage cleanup services in St. Charles, MN, contact ServiceMaster of Rochester. Our trained, reliable, and professional staff stand ready to get you back on your feet again, so you can enjoy the holidays and get back to life as normal. We’re available 24/7/365, so just give us a call at (507) 282-5747 or visit us here for immediate assistance!

→ No Comments Tags: Fire Damage · Fire Damage Restoration ·

Have a Sea of Water in Your Byron, MN, Home? Find Water Damage Cleanup Help Today!

November 9th, 2018 · No Comments

You’re on a roll with the weekly chores. The carpets are vacuumed; the kitchen is cleaned; the bathrooms are sanitized and sparkling; and the laundry is in the washer. Unfortunately, when you go to check on the laundry, you discover that the floor has now become a sea of water. The only thing missing is a boat!

This scenario isn’t as uncommon as you may think. Most water damage is caused by malfunctioning appliances. When this happens, you’re left with the wet mess. That’s where we come in. The water damage cleanup professionals at ServiceMaster of Rochester are here to help Byron, MN, homeowners with all of their water damage needs.

Although water damage is stressful and discouraging, if you remain calm and act quickly, you can actually lessen the destruction to your home by following our tips below!


  1. Find the source of the leak. Is the water coming from an overflowing washing machine or is there a burst pipe somewhere nearby? Find the source of the leak and quickly turn off the water to that area. If the water is coming from a backed-up sewer, be cautious as sewer water has dangerous contaminants. Also, be cautious of any nearby electrical currents that could be deadly.
  2. Document the damage. Take pictures of the damage for insurance purposes. It’s important to document everything that has been affected by flooding in the home, from belongings to the structure itself.
  3. Remove water. Depending on how much water is flowing through your home, you may be able to remove it yourself by using a sump pump or a wet vacuum. However, if there is a large amount of water, contact a water damage cleanup team.
  4. Dry the area. Mold can begin growing within 24 hours. Any remaining moisture left after flooding can create the perfect environment for mold to being growing in carpets, on walls and ceilings, on belongings, and on the structure of the home. Because moisture can hide in otherwise inaccessible areas, it’s important to contact water damage clean-up professionals to dry out your home. The professionals at ServiceMaster of Rochester use infrared technology to detect moisture hiding in walls and ceilings. We also have industrial-grade fans to ensure any remaining moisture has been completely removed.
  5. Dehumidify the area. After the water has been removed, it’s important to use a dehumidifier to remove any moisture from the air to prevent mold from growing. Our professionals use industrial-grade dehumidifiers to remove excess moisture in the air, successfully returning your home to its pre-loss condition.


If you have experienced significant water damage to your Byron, MN, home from an overflowing washing machine, burst pipe, or sewage backup, contact ServiceMaster of Rochester for all your water damage cleanup needs. Our trained, knowledgeable, and experienced staff stands ready 24/7/365 to help you get your flooded home back to new again, while preventing issues such as mold growth. We know how important your home is to you and your family, as well as to your health and well-being, and that’s why we are here to help you. Contact ServiceMaster of Rochester for immediate water damage cleanup help at (507) 282-5747 or visit us here!

→ No Comments Tags: Water Damage · Water Damage Restoration · Water Damage Restoration Services ·

Prepare Your House and Attic to Avoid Winter Water Damage in St. Charles, MN

October 31st, 2018 · No Comments

When winter arrives in the upper Midwest, temperatures plummet and pipes tend to freeze, leaving St. Charles, MN, homeowners at risk of water damage. What many tend to overlook is the fact that attics can suffer from water damage as well. When your attic suffers from water damage and needs restoration services, contact ServiceMaster of Rochester.

Follow a few simple steps to help prevent water damage, mold, and structural damage in your attic:


  1. Roof ventilation. Check the ventilation of your roof and ensure there’s cold air circulating around the eaves and ridges of the roof. This way, if any warm air is rising from the living area, the cold air will not allow for melting.
  2. Living spaces. Seal off living spaces by being certain no warm air is going to the attic through holes in the ceiling, fans, or light fixtures. If so, try some caulk to keep the warm air in.
  3. Insulate. Proper insulation can help prevent heat from entering the attic, thereby preventing thawing of ice and snow on the roof which can leak into the attic and cause water damage.
  4. Prevent ice dams. If possible, remove snow with a roof rake to prevent ice dams. If not done properly, ice dams can damage your shingles which can allow water to slowly leak into your attic.
  5. Clean rain gutters and downspouts. Remove any leaves and debris from your rain gutters and downspouts before winter arrives and ensure they allow water to flow freely.


When the fall months arrive, take some time to prepare your home and attic against the wicked Minnesota winters. Clean the rain gutters and downspouts, insulate, seal off living spaces, and be certain your roof and attic have proper ventilation. Taking the time to prepare now may save you time and money in the future.

At ServiceMaster of Rochester, we understand how dramatic and traumatic water damage in your attic can be. That’s why we stand ready and available to help you with water damage cleanup in St. Charles, MN. Contact us today at (507) 282-5747 or visit us here. Prepare your house and attic to avoid winter water damage.

→ No Comments Tags: Water Damage · Water Damage Restoration ·

When Jack-O-Lanterns Cause a House Fire Find Fire Damage Restoration Services in Zumbrota, MN

October 22nd, 2018 · No Comments

While ghosts, goblins, and jack-o-lanterns are all a fun part of Halloween, be safe when lighting those creepy faces with candles. Candles during the Halloween season are listed as one of the top ten causes for house fires. Be cautious, be safe, and have fun. Should you experience a house fire and need fire damage restoration services in the Zumbrota, MN area, contact ServiceMaster of Rochester.

Costumes, candy, trick-or-treating, and jack-o-lanterns sure make Halloween fun. The enjoyment of seeing young kids come to your door filled with excitement makes it even better. However, use caution and ensure those of the younger generation are safe and your home and property is safe as well.


Follow a few simple steps for a safe Halloween when using candles and other open flames:

  1. Instead of candles to light the way, consider using glow sticks or flashlights.
  2. If you choose to use candles with an open flame, keep all décor and clothing away and be aware of your surroundings such as decks, grass, and garbage.
  3. Check your smoke alarms to be certain they are in working order in the event a fire starts in a different area of the home.


If, however, your Halloween went awry, and your home suffered fire and smoke damage, act quickly and get everyone out of the house immediately and call 911. Once the fire has been put out, it may be beneficial for you to contact a professional fire damage restoration service to help with cleaning and restoring your home, furniture, and other belongings.

At ServiceMaster of Rochester, we know how difficult it can be to experience a house fire and we know it’s not just the material damage that is overwhelming. We understand the emotional stress this can place on a family and that’s why our team stands ready to assist in any way possible and as quickly as possible, so you can get your life back again. Our trained team is knowledgeable, efficient, and experienced in knowing what products and equipment to use for each section of your home. We take pride in our work because we appreciate our customers and all that they have gone through. If your Halloween has gone awry and you experienced a house fire and are in need of fire damage restoration services in the Zumbrota, MN, contact ServiceMaster of Rochester by calling (507) 282-5747 or searching ServiceMaster of Rochester.

→ No Comments Tags: Fire Damage · Fire Damage Restoration ·

When Animal Loving Becomes Hoarding, Find Animal Hoarding Cleanup Help in St. Charles, MN

September 18th, 2018 · No Comments

Many of us collect things we love. Whether they be rocks, dolls, books, or stamps, pursuing these collections brings us joy. However, meticulous collections can sometimes become situations of out-of-control hoarding.

Hoarding can lead to dangerous living conditions, particularly animal hoarding. Animal lovers with hoarding behaviors can quickly amass many animals and become unable to keep up with their care. This can lead to horrific living conditions which require professional help to remedy. If you or your loved ones are struggling with animal hoarding in St. Charles, MN, let the hoarding cleanup professionals at ServiceMaster of Rochester help you reclaim your home!

According to a recent article in the Washington Post, 6 percent of the population, or 19 million Americans, struggle with hoarding, and animal hoarders are just as common as those who hoard objects. Hoarding animals is a serious issue that not only affects the animals but also those living in the residence, often exposing them to serious health issues. It also affects the property and can lead to structural instability.

Know the signs of animal hoarding and seek help as soon as possible:

  1. Cannot meet basic necessities. Whether you take in 2 animals or 52, their basic needs including food, water, and medical care need to be met. If you’re unable to meet these needs, it can be as sign of animal hoarding.
  2. Improper sanitation. Proper sanitation is important for the health of your animals, yourself, and other family members living in the home. If you’re not able to properly clean up after your animals, it can be a sign of animal hoarding.
  3. Unhealthy conditions and unsound structure. Animal feces and urine can penetrate deep into carpets, dry wall, and even the structure of the home, making it unhealthy and unsound. The buildup of animal waste contributes to serious health issues and can damage your home by compromising its structural integrity.
  4. Denial. Many individuals who hoard animals are ashamed, embarrassed, or in denial and don’t want to ask for help. They feel the issue isn’t as serious as outsiders perceive it and the thought of removing any animals may cause the hoarder severe anxiety.


At ServiceMaster of Rochester, we understand how difficult it is to come to terms with animal hoarding and call for help. That’s why we stand ready to assist with no judgement and are willing to listen. Our trained and experienced professionals will help you regain a clean, safe, and healthy living environment while working with the necessary outside authorities, such as animal control, the hoarder’s support system, and city officials. We know what products to use in every scenario and have the proper equipment to get the job done.

If you or someone you know has been hoarding animals and the time has come to clean up and move on, contact ServiceMaster of Rochester by calling (507) 282-5747 or searching ServiceMaster of Rochester. When animal loving becomes hoarding in the St. Charles, MN area, find animal hoarding cleanup services through ServiceMaster of Rochester.

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