ServiceMaster of Rochester

ServiceMaster of Rochester | News & Tips

When Animal Loving Becomes Hoarding, Find Animal Hoarding Cleanup Help in St. Charles, MN

September 18th, 2018 · No Comments

Many of us collect things we love. Whether they be rocks, dolls, books, or stamps, pursuing these collections brings us joy. However, meticulous collections can sometimes become situations of out-of-control hoarding.

Hoarding can lead to dangerous living conditions, particularly animal hoarding. Animal lovers with hoarding behaviors can quickly amass many animals and become unable to keep up with their care. This can lead to horrific living conditions which require professional help to remedy. If you or your loved ones are struggling with animal hoarding in St. Charles, MN, let the hoarding cleanup professionals at ServiceMaster of Rochester help you reclaim your home!

According to a recent article in the Washington Post, 6 percent of the population, or 19 million Americans, struggle with hoarding, and animal hoarders are just as common as those who hoard objects. Hoarding animals is a serious issue that not only affects the animals but also those living in the residence, often exposing them to serious health issues. It also affects the property and can lead to structural instability.

Know the signs of animal hoarding and seek help as soon as possible:

  1. Cannot meet basic necessities. Whether you take in 2 animals or 52, their basic needs including food, water, and medical care need to be met. If you’re unable to meet these needs, it can be as sign of animal hoarding.
  2. Improper sanitation. Proper sanitation is important for the health of your animals, yourself, and other family members living in the home. If you’re not able to properly clean up after your animals, it can be a sign of animal hoarding.
  3. Unhealthy conditions and unsound structure. Animal feces and urine can penetrate deep into carpets, dry wall, and even the structure of the home, making it unhealthy and unsound. The buildup of animal waste contributes to serious health issues and can damage your home by compromising its structural integrity.
  4. Denial. Many individuals who hoard animals are ashamed, embarrassed, or in denial and don’t want to ask for help. They feel the issue isn’t as serious as outsiders perceive it and the thought of removing any animals may cause the hoarder severe anxiety.


At ServiceMaster of Rochester, we understand how difficult it is to come to terms with animal hoarding and call for help. That’s why we stand ready to assist with no judgement and are willing to listen. Our trained and experienced professionals will help you regain a clean, safe, and healthy living environment while working with the necessary outside authorities, such as animal control, the hoarder’s support system, and city officials. We know what products to use in every scenario and have the proper equipment to get the job done.

If you or someone you know has been hoarding animals and the time has come to clean up and move on, contact ServiceMaster of Rochester by calling (507) 282-5747 or searching ServiceMaster of Rochester. When animal loving becomes hoarding in the St. Charles, MN area, find animal hoarding cleanup services through ServiceMaster of Rochester.

→ No Comments Tags: Hoarding Cleanup ·

5 Tips for Preventing Kitchen Fires from the Fire Damage Restoration Experts in Rochester, MN

September 3rd, 2018 · No Comments

Did you know that kitchen fires are the number one cause of house fires? That’s why it’s so important to use caution to reduce the chances of igniting a cooking fire. The fire damage restoration experts at ServiceMaster of Rochester want to help you stay safe so we’ve come up with our top 5 tips for preventing kitchen fires and protecting your Rochester, MN home!


  1. Stay in the kitchen. It’s understandable that everyone is busy, and you may be trying to care for the kids as well as doing other tasks while the sauce is simmering or the meat is frying. Never leave the stove unattended. A fire can occur suddenly and become out-of-control quickly.
  2. Be careful with cooking oil. It’s best to heat cooking oil slowly to the desired temperature and then gently and carefully add the food. Splatters and flare-up of cooking oil is the leading cause of stove-top fires. Keep the pan’s lid close by should you need to quickly cover a fire.
  3. Keep flammable materials away from heat. Paper towels, dish cloths, towels, pot holders, and wooden or plastic utensils can quickly ignite. Keep these items far away from heat sources.
  4. Stay alert. You may be exhausted from a long day and “check back” on your pot simmering on the stove. Be certain you stay alert, close by, and safe. That simmering pot can only simmer so long before it runs dry and turns into a fire.
  5. Have a fire extinguisher. If a fire does occur in your home, make sure you have a working fire extinguisher to put it out. Everyone in your home should know how to properly use the fire extinguisher and it should be kept in good condition.


Experiencing a fire and the damage it causes can be very difficult and the professionals at ServiceMaster of Rochester understands this. That’s why our team of qualified technicians stands ready to help you restore your property. Our dedication and years of service along with advanced scientific methods, techniques, and products make us the best fire damage restoration company so you can rest assured we’ll do everything in our power to get your home and life back to normal as quickly as possible.


Fire, soot, and smoke damage takes a toll on the inside of your home as well as the furnishings and the entire structure. If your home suffers fire damage, contact us immediately by calling (507) 282-5747 or searching ServiceMaster of Rochester for fire damage restoration services in Rochester, MN.


→ No Comments Tags: Fire Damage · Fire Damage Restoration · Smoke Damage · Soot Removal ·

Don’t Stress Yourself by Doing Your Own Disaster Cleanup in Kasson, MN

August 24th, 2018 · No Comments

It’s been a tough day at the office and you arrive home to find that disaster has struck—your home is flooded and has extensive water damage. Do you want to add to your stress or have someone else relieve the burden? ServiceMaster of Rochester serves the Kasson, MN area with disaster restoration services that help restore your home to its pre-loss condition. Don’t stress yourself doing your own disaster cleanup. Instead, contact ServiceMaster of Rochester.

When water damages your property, time is a crucial factor. The longer you wait, the more severe the damage. Act quickly, have a plan, and get professional disaster cleanup help.

  1. Time. Time is crucial in a situation such as a flood or water damage. It’s important to act quickly to avoid further damage. Do you have the time to take the project on yourself and afford to be off work for a number of days? A professional disaster restoration service will take on the task and relieve you of the burden and time off work.
  2. Hazardous work. Cleanup after a flood or extensive water damage isn’t only hard work, but hazardous work as well. Coming into contact with contaminated water and sewage is dangerous. Additionally, the emotional effect of flood cleanup is wearisome.
  3. Expertise. Cleaning up after a flood takes more than a mop and bucket. It’s a multi-phase process requiring expertise to reduce and eliminate health hazards. Bacteria, mold, and mildew are quick to surface in moist conditions, so it’s imperative you have the expertise in flood cleanup.
  4. Products. Let’s face it, a bottle of bleach and some other cleaning agents just won’t do the trick in a flood situation. Proper products to remove bacteria, contaminants, and biohazards is of the utmost importance. A professional disaster restoration service has easy access to these products as well as the expertise in how to use them.
  5. Belongings. Flood cleanup doesn’t just end with removal of water and cleaning of the floors. In a majority of situations, you’ll have items such as furniture, personal belongings, and heirlooms that’ll need to be dried and restored.

Flood cleanup is a lot of work requiring extensive expertise along with the right products at the right time through a multi-phase project. If you’re in the Kasson, MN area and have experienced a disaster such as a flood or water damage in your home or property, contact ServiceMaster of Rochester. We understand how overwhelming this can be to you and your family and we take pride in helping you with cleanup and restoration services, so you can get your life back to normal.

Contact us today by calling (507) 282-5747 or visit us here for your disaster cleanup needs. Don’t stress yourself by doing your own disaster cleanup services. Instead, contact ServiceMaster of Rochester today!

→ No Comments Tags: Water Damage · Water Damage Restoration Services ·

Helping a Hoarder and Finding Hoarding Cleanup Services in Stewartville, MN

August 13th, 2018 · No Comments

Minimalism and simplified living is trending nowadays. With compact homes growing in popularity and decluttering strategies becoming a way of life, it makes the struggles of hoarding seem more apparent. While some feel strongly about minimalism, on the opposite end of the spectrum others struggle with cluttered homes and hoarding tendencies. If you or a loved one struggle with hoarding and need help and support in Stewartville, MN, contact ServiceMaster of Rochester for hoarding cleanup services.


Knowing when you or a loved one needs help with hoarding cleanup can be difficult to determine. Consider the following when addressing a hoarding situation:


  1. Ask the hoarder if the item(s) bring them joy. Do they truly enjoy these items or are they even able to enjoy them? If the item has been buried in a pile, they probably can’t enjoy it. Hoarding cleanup can help the hoarder to sift through their belongings and organize their home so they can actually enjoy the items they have.
  2. Need vs. want. There’s a difference between needing and wanting an item. When determining what to keep and what to get rid of, ask the hoarder if they need the item or simply want it. Help them define what ‘need’ really is to prevent them from rationalizing keeping unnecessary items.
  3. Understand the reasoning behind hoarding. Unless you struggle with hoarding, it’s difficult to understand. How hard is it to just get rid of things? Hoarders have often experienced trauma or emotional struggles and use hoarding as a way of coping. Hoarding disorder is a legitimate mental health issue and the hoarder should seek help from a professional to address the underlying issues of the hoarding behavior. The more you, as a supporter, understand, the more help you’ll be able to offer.
  4. Check the structure and health of the home. Hoarding isn’t always just a matter of clutter; the structure and health of the home itself can be affected. Whether piles of items are putting stress on the structure, it has come into disrepair, or there’s excess waste, it’s important to check whether or not the home is safe to inhabit. If not, the residents’ health and safety are at risk. Also, the city could condemn the home unless it is brought up to code.
  5. Don’t begin hoarding cleanup without permission. If the hoarder doesn’t consent to hoarding cleanup, don’t force it on them as it can create a traumatic experience which only worsens the behavior. Communicate with the hoarder to try and express the need for cleanup and ensure that communication is continuous throughout the cleanup process, otherwise things can spiral out of control.


If you or someone you know struggles with hoarding and is ready for hoarding cleanup, contact the compassionate professionals at ServiceMaster of Rochester. Our friendly and knowledgeable staff understand that hoarding cleanup can be difficult, and we’ll do everything we can to make the process as stress-free as possible. For more information or to schedule your cleanup in Stewartville, MN, contact us at (507) 282-5747 today or visit us here.

→ No Comments Tags: Hoarding Cleanup ·

Plan Ahead, Childproof Your Home, and Prevent Fire Damage in Rochester, MN

July 31st, 2018 · No Comments

Kids are cute, fun, adorable, and full of life. They also find their way into every nook and cranny of every room in the house, which is why it’s so important to childproof your home and exercise caution to protect them from burns and fires. The fire disaster restoration professionals at ServiceMaster of Rochester want to help you prevent fire damage in your Rochester, MN, home. These simple tips below will help you to protect your children, as well as your home from fire and fire damage!

  1. Install and check smoke detectors. Be certain smoke detectors are installed throughout the house, particularly in bedrooms. Once installed, check the batteries and be sure the alarm is working properly at least two times per year.
  2. Keep flammable items out of reach. Items such as matches, lighters, gas, and candles should be kept out of reach of children. Put them in a higher cupboard or locked away.
  3. Install baby gates. If you have a baby or young child who tends to find their way to any activity, be sure to install baby gates to keep them away when you’re cooking, grilling, or if you have a fireplace or wood stove.
  4. Use a high chair or other safe area when cooking. Don’t risk tripping or spilling hot grease or liquids on a child when you’re scurrying around the kitchen making dinner. Use a high chair or restrain them to certain areas away from the kitchen while you prepare dinner.
  5. Teach what to do if clothing catches fire. Stop, drop, and roll. Spend a few minutes to explain and teach your children what to do if their clothing catches fire.
  6. Practice an evacuation plan. Sit down as a family and have an evacuation plan that everyone understands.

There are never enough safety tips when it comes to disasters such as a house fire. If you have experienced a fire in your home, be sure to get yourself and your family out safe and then contact a disaster restoration team such as ServiceMaster of Rochester. Our staff stands ready to assist you 24/7/365, and we promise that we will do our best to get your home and your life back to normal in no time at all. Contact us today at (507) 282-5747 or visit us here.  Plan, ahead, childproof your home, and be prepared for fire disaster restoration services, should you need them, in Rochester, MN, by contacting us today!

→ No Comments Tags: Fire Damage Restoration ·

How to Prepare for Carpet Cleaning Services in Pine Island, MN

July 13th, 2018 · No Comments

The dog has left its mark, the kids can’t seem to remember they need to remove their muddy shoes, and the high-traffic areas have taken a beating – it’s time to fight back and get your carpets professionally cleaned. Good for you! Now you just need to prepare for the professional carpet cleaning service. If you need carpet cleaning services in Pine Island, MN, contact ServiceMaster of Rochester.


Carpets are what make your home or office welcoming, cozy, and comfortable. In order for them to maintain these three attributes, they must be cared for and cleaned appropriately. Follow a few simple steps to help prepare for the carpet cleaning process:


  1. Vacuum thoroughly. Unless you vacuum every day, there’s a big chance your carpets should be vacuumed before the cleaning service arrives to remove debris and items such as pet hair.
  2. Move furniture. Unless you’re unable to assist, moving furniture prior to the cleaning service arriving will be beneficial so they can get right to work with the carpet cleaning process.
  3. Move or stabilize fragile and breakable items. Often glass vases, picture frames, and other fragile or breakable items are on display on the mantle, coffee table, or elsewhere around the room. Because the carpet cleaning professionals will be moving about with heavy equipment, move or stabilize any breakable items prior to their arrival to avoid them being knocked off and broken.
  4. Make a note of areas of concern. All carpets have areas of concern that need a little extra TLC, such as high-traffic areas, a spot where red wine was spilled, or where your pet decided to mark its territory. Make a note of such areas and inform the professional carpet cleaning service so they can spend a bit of extra time where needed.
  5. Know the location of your water spigots, sinks, and drains. When carpets are deep cleaned, the cleaning professionals may need to add or extract water. Be mindful of where your water spigots, sinks, and drains are located to make the cleaning process easier.


Following these simple steps will ensure you’re ready for professional carpet cleaning services. At ServiceMaster of Rochester in Pine Island, MN, we understand the importance of deep cleaning carpets at least once a year and have the tools to breathe new life into even the most neglected carpets. We don’t judge—we simply come in, do what we do best, and leave you with carpets that smell fresh and look fabulously clean. Our trained and professional staff stand ready to assist you in all your carpet cleaning needs. Contact us today by calling (507) 282-5747 or visiting us here for carpet cleaning services in Pine Island, MN.

→ No Comments Tags: Carpet Cleaning · Carpet Cleaning Services · Commercial Cleaning · Residential Cleaning ·

Find Hoarding Cleanup Help in Rochester, MN When Collecting Becomes Hoarding

July 5th, 2018 · No Comments

Many avid collectors thrive on collectibles such as baseball cards, rocks, jewelry, coins, and stamps, to name a few. What a great hobby until it gets out of hand. Spending time at Salvation Army, Goodwill, and garage sales can lead to excessive “collectibles” and hoarding. Not only do the items turn into nothing more than piles of stuff, they can become a health hazard as well. This is where hoarding cleanup comes in.


ServiceMaster of Rochester in Rochester, MN, provides hoarding cleanup services so your home or the home of your loved one is safe and free of debris and biohazardous material. When your collectible hobby has gotten out of hand, contact ServiceMaster of Rochester for hoarding cleanup services.


Hoarding is defined as money or valued objects stored or hidden away; reserved for future use. Hoarding disorder is a compulsive syndrome where individuals are unable to let go or throw away possessions that are important to them, no matter the monetary value. Friends and family may attempt to help by removing materials from the homes of hoarders but quickly realize this task is much more than they bargained for. Additionally, it can be very dangerous to clean the home of a hoarder because of the debris and potential biohazardous material associated with it.


Because many hoarders often have animals, fecal matter and urine can be difficult and dangerous to clean. Hoarders have been known to have difficulty letting go of pets and animals, therefore having diseased, dying, or dead animals on the property.


Other biohazard materials include mold, mildew, dust, rotten food, human and animal waste, and needles. Damaged structural components including flooring, walls, and ceilings also play a safety concern during hoarding cleanup.


Working in hoarding cleanup areas requires the proper protective gear to avoid pathogens transmitted through animal and human waste which can, in turn, cause infections and other health complications.


ServiceMaster of Rochester understands the difficulty a hoarder experiences when trying to let go of things and the challenges a family experiences when attempting to help with hoarding cleanup. That’s why we’re available with our trained and knowledgeable staff to take the burden and difficulty off you. We have the proper equipment, products, and expertise in hoarding cleanup to make the job easy and stress-free. There are no judgements and we involve family and friends in the decision-making process.


If you’re in need of hoarding cleanup services in Rochester, MN, contact ServiceMaster of Rochester by calling (507)-282-5747 or visit us here. When your collecting has gotten out of hand, contact ServiceMaster of Rochester for hoarding cleanup services.

→ No Comments Tags: Hoarding Cleanup ·

Don’t Strike Out with Water Damage in Dodge Center, MN- Contact the Water Damage Restoration Professionals

June 11th, 2018 · No Comments

You come home from a long, hard day’s work to discover a burst pipe, leaking roof, or non-functioning sump pump has caused extensive water damage needing water damage restoration. Chances are the structure of your home as well as many of your belongings have been damaged. In the Dodge Center, MN area, ServiceMaster of Rochester can help you with water damage restoration needs. Don’t strike out with water damage. Contact ServiceMaster of Rochester for water damage restoration services.


The water damage restoration process can seem overwhelming. Take advantage of a professional water damage restoration service, which include:


  1. Emergency services. A professional water damage restoration service will be available and ready to evaluate the situation, determine the source of the problem, the scope of the damage, and get right to work creating an effective plan to get your property back to its pre-loss condition as soon as possible.
  2. Water extraction. From the attic to the basement and duct work to crawl spaces, inspecting every area of your property is important to see just how far the water has traveled and what damage is done. Once this is determined water extraction can begin with the proper equipment, so the affected areas can begin drying as soon as possible.
  3. Inspection of other materials. During the inspection process trained technicians will evaluate flooring, walls, insulation, doors, cabinets, ceiling tiles, and many other areas to see if damage has occurred and any items can be saved.
  4. Reinstallation/cleaning. If carpet can be restored, trained experts will ensure it’s properly dried, cleaned, deodorized, and then reinstalled.
  5. Structural repairs. If you’ve experienced damage to items such as drywall, floors, and ceilings, structural repairs can be done by a water damage restoration team or a subcontractor.


If you’ve been hit with water damage from any kind of source including a leaking roof, burst pipe, or sump pump malfunction in the Dodge Center, MN area, stress no more. Contact ServiceMaster of Rochester. Our team of trained water damage restoration experts stand ready and available to return your property to its pre-loss condition in no time, so you can get your life back to normal.


Contact us today by calling (507) 282-5747 or searching ServiceMaster of Rochester. Don’t strike out with water damage. Contact ServiceMaster of Rochester for water damage restoration services.

→ No Comments Tags: Water Damage · Water Damage Restoration · Water Damage Restoration Services ·

Fight Off Your Carpet’s Worst Enemy – MUD – with Carpet Cleaning Services from ServiceMaster of Rochester in St. Charles, MN

June 1st, 2018 · No Comments

carpet cleaningIf April showers bring May flowers, then what do May showers bring? Perhaps a beautiful garden, a lush lawn, and…MUD to carpets. There’s really no way to keep dirt, muck, and mud from being tracked into homes and businesses in St. Charles, MN, but there is a way to keep your carpets looking clean, smelling fresh, and welcoming to all who enter. Fight off your carpet’s worst enemy – MUD – with carpet cleaning services from ServiceMaster of Rochester.


Mud is carpeting’s number one enemy, and if left untreated, it can really wreak havoc on your flooring. Follow a few simple steps to keep your carpets looking and smelling great:


  1. Entry mats. Keeping the dirt and mud at the door can be quite challenging and almost impossible. Keeping an entry mat both outside and inside your door can help to keep mud at the door. Kindly ask your clients or guests to use the mats and/or remove their shoes and boots if appropriate.
  2. Spot clean. Let’s face it. Mud and moisture get tracked in, things get spilled, and a good majority of the time these are accidental. When you notice a spot or spill, act quickly and blot the liquid before it has time to soak deep down into the fibers. Then apply a water-based detergent and let dry.
  3. Vacuum regularly. It can be difficult to find the time and energy to vacuum every day or several times per week. Vacuuming your carpets regularly, however, will help immensely and is the easiest way to keep them clean and extend their life.
  4. Rugs in high traffic areas. If you have high traffic areas, invest in rugs to help absorb the moisture from the rain and catch the mud before it gets ground into the fibers of the carpet. Remove and clean the rugs regularly so they can do their job effectively.
  5. Have your carpets cleaned regularly. Your carpets are a huge investment and something that you don’t want to have to replace every few years. That’s why it’s important to have a professional carpet cleaning service assist you regularly with cleaning. This leaves your carpets looking and smelling great and extends the life of your carpets and investment.


When you can’t control the mud and dirt that’s tracked in from those April, May, and June showers, contact ServiceMaster of Rochester for all your carpet cleaning needs in St. Charles, MN. Our trained, experienced, and knowledgeable staff stands ready to fight off your carpet’s worst enemy – MUD. Contact us today by calling (507) 282-5747 or visit us here.

→ No Comments Tags: Carpet Cleaning · Carpet Cleaning Services ·

Make Happy Memories This Memorial Day With Tips to Avoid Fire Damage and Fire Damage Restoration Services in Pine Island, MN from ServiceMaster of Rochester

May 15th, 2018 · No Comments

Memorial Day is set aside for remembering those who died while serving the United States. It’s also a time to fire up the grill and spend time with family and friends and unofficially start the summer season with warmer weather and longer days. But be certain to grill and light the campfires with caution to avoid fire damage to your property. Make happy memories this Memorial Day with tips to avoid fire damage as well as fire damage restoration services in the Pine Island, Minnesota area from ServiceMaster of Rochester.

Use caution and common sense when firing up the grill, having a campfire, or just cooking inside your home.

  1. Distance of grill. Common sense tells us that keeping the grill a safe distance away from structures will prevent fires. It’s also important to be certain your grill is stable and will not tip over.
  2. Keep your grill clean. A mixture of grease and flames can cause an explosion or a hefty fire. Keeping your grill clean both inside and out will help prevent a fire.
  3. Check propane tank. It takes a few seconds to check the grill’s propane tank before lighting the grill to avoid leaks by making sure the hose and connection are tight.
  4. Fire extinguisher. Always have a fire extinguisher handy in the event of a grease fire. These types of fires can happen anywhere at any time, whether you’re cooking inside your home or outside.
  5. Wear appropriate clothing. If you’re grilling, sitting by the campfire, or cooking an evening meal for your family, wear clothing that doesn’t hang over the flame.
  6. Contain the campfire site. Don’t take the chance of your campfire spreading on dry grass or leaves and never leave a fire unattended. Contain the site of your campfire by using a fire pit or enclosing it with rocks.

Following these few simple tips and using common sense can make your Memorial Day (and every day) memorable and safe. Fires happen every day and can be devastating to your family, your home, and your property. ServiceMaster of Rochester has a team of professional experts if you need fire damage restoration services. Our staff are available 24/7/365 and will give you the peace of mind knowing that your fire damage restoration services are handled properly and efficiently. Contact us by calling (507) 282-5747 or visit us here for all your fire damage restoration services. Make your Memorial Day and summer events memorable by using caution when grilling, cooking, or sitting by the campfire.

→ No Comments Tags: Fire Damage ·